FAQ
Got Questions? We’ve Got Answers.
Whether you’re curious about sizing, shipping, or why our socks feel like a hug for your feet, this is the place. Consider this your go-to guide for all things [reformed] society. Let’s get into it.
Categories
Grip Care
How do I keep my grip socks (and my cool) when washing?
Easy. Turn them inside out, skip the fabric softner, gentle cycle is recommended. Wash cold (cold is best, it keeps them dark and mysterious) or warm (just with lighter colors, of course), and skip the heat. Air-dry and lay flat. You can tumble on low (if needed) to preserve the grip and shape. Please do not iron or bleach. Think of it as a spa day for your socks because they deserve the VIP treatment.
Shipping
When will my future favorite grip socks arrive?
Orders placed before 12:00 PM ET are typically processed the same business day. Choose your preferred shipping method at checkout. During product launches and high-volume periods, please allow an additional 2–3 business days for processing.
How long will it take to get my order?
If you place your order over the weekend, we’ll begin processing on the next business day. You’ll receive a shipping confirmation once your items are en route. After that confirmation hits your inbox, your order is locked in; we’re unable to make changes or cancellations.
Orders
Can I add items to my order?
Once an order has been placed, we're unable to make changes to the items, sizes, or quantities. If you'd like to update your order, please contact us as soon as possible. If your order hasn't been processed yet, we'll do our best to help you cancel it so you can place a new order.
What should I do If I receive a defective or incorrect item?
We're sorry your order wasn't perfect. If you receive a defective or incorrect item, please email us at hello@reformedsocietytampa.com with your order number and a photo of the item, and we'll make it right as quickly as possible.
For the fastest assistance, please contact us by email rather than through Instagram, as our social team is unable to assist with order-related inquiries.
I noticed the socks are sold out—will they be back?
Great eye! Some of our fan-favorite styles might make a comeback, no promises though, we like to keep things a little exclusive.
A few of our drops are just here for a good time, not a long time… so if you spot a pair you love, consider this your sign to grab them before they disappear.
Where can I actually see or feel these grip socks?
Right now, we’re mostly online, so no full-time storefront just yet, but we do pop up at events around Tampa Bay and St. Pete, so you might just catch us in the wild.
If you’ve got an event further out and need us there, send us an email at hello@reformedsocietytampa.com with the details, we’ll do our best to make it happen.
In the meantime, if you need a closer look before you fall in love, slide into our DMs or check out our website, we are happy to help.
Do you offer wholesale?
Yes! We do offer wholesale, and we’d love to see [Reformed] Society in your studio.
Head over to our In Studio and fill out the information, and we’ll take it from there. Can’t wait to connect!
Returns
What if my socks don't quite fit the vibe?
Because each order means so much to our small business, we're unable to offer returns or exchanges at this time. If you need help choosing the right pair or have any questions before purchasing, we'd love to hear from you at hello@reformedsocietytampa.com.